If your web hosting supplier offers live chat support, you're able to speak with an agent live and find out helpful info or get a problem resolved in a timely manner. The basic advantage of using chat compared to calling to consult with a live person is that you'll need just a computer with world wide web access, therefore you will not pay any fees if you're in a different country or state. In addition, it is quicker to copy and paste information for example domain names, usernames or error messages in other words details which are sometimes difficult to share with the other side on the phone. The live chat is also a considerably faster solution to contact your hosting supplier's support team as compared to using a ticketing system. What's more, if some trouble needs a bit more time to be dealt with, you're able to do something different while you wait for guidance on the live chat, so that you won't waste time - something that's not possible if you are on the telephone.

Live Chat Support in Shared Hosting

We provide a live chat support service for all of the shared plans that we offer and we're able to help you with almost everything in real time. In case you do not have an account with us yet, we'll be able to give you more details about the plans so as to help you to get the most suitable plan. If you are an existing client, we will be able to help you with any general or billing matter and even with lots of common technical troubles, for instance an email address setup in a desktop email client. When you are unable to give us a call for whatever reason or you are in a country where we don't have a local telephone number, our live chat will be the best option to contact us. Needless to say, some situations need extra time to analyze and test, therefore you will need to open a ticket to our technicians, however, we're able to save you time and assist you with lots of troubles on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we offer is available every single day, even on weekends and holidays. It's one of the best ways to learn more information about our semi-dedicated plans in case you do not have an account yet or to get some issue resolved if you're a customer and our customer support representatives will help you promptly regardless of the time of the day you join our chat. If you're hestitating which plan is better for your sites, in case you need a piece of advice whether you should obtain a certain upgrade and how to obtain it or if you have troubles installing an e-mail account on your computer, you can get in touch with us and we will supply you with the needed information promptly. The live chat is available even after our phone lines go off for the day, therefore when you have an account here, you can rest assured that you'll always receive prompt help with any kind of question or issue that comes up.