You'll find plenty of shared hosting companies on the market, but most of them are resellers that have limited resources, particularly when it comes to support. A way to distinguish them is the option to reach the company over the telephone. The level of support that you will receive via this particular method of communication varies depending on the service provider - a few of them offer dedicated phone support, various others offer basic and customer support only since some issues are more time-consuming and it is much easier to be resolved with a support ticket, especially if the issue has to be escalated. Still, it is good to find that you can contact your hosting supplier since there are tons of small issues which can be managed effortlessly and timely through a phone call, not mentioning that you are able to get additional info regarding the services before you become a client.

Phone Support in Shared Hosting

In case you choose to employ one of our shared plans, you will be able to talk with our support team via phone for 14 hrs a day. We can assist you in choosing the best package for your sites since we think that it's better to discuss such issues with a live person. In case you already own an account, we are able to assist you with your sales/billing questions and / or general matters, even with some technical troubles that do not involve a lot of time or escalation to a system administrator because it will be better to open a support ticket for time-consuming problems so as to have all the communication in one place. We now have phone numbers in the US, the UK and Australia, so you'll be able to call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hrs per day as a part of the support services for each semi-dedicated server package that we supply. Considering that some issues are more complex and time-consuming, you will need to open a ticket if you come across such an issue, but for all general, billing or minor technical issues you can always give us a call and we will assist you quickly in order to save you the time you will have to spend on opening a support ticket. Even if you don't have an account yet, you will be able to find out if you can host your internet sites on our leading-edge cloud platform or you can receive any other general info about our semi-dedicated solutions. We now have local numbers in the United States of America, the United Kingdom and Australia as well as a worldwide number, therefore you'll be able to call the one which is nearer to your location.