A 99.9% Server Uptime
Our shared hosting system is based on a reliable, top–class hardware configuration and a heavily tweaked Linux variation. This is why, regardless of what your site is, or how many visitors you’ve got, or even in case there is a distributed denial–of–service assault, our hosting servers will remain up and your sites will remain visible online.
All our shared plans packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
If you wish to supply a quality web hosting service, you can barely rely on the default network configuration in a datacenter. We’ve set up our very own custom internal network so as to ensure a faster–than–the–speed–of–sound connection speed with the rest of the world.
And because of this, no matter which data center facilities you opt for: our US located datacenter, our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter or our AU located datacenter, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done our best to minimize all potential risks with our cloud hosting packages and despite the fact that we provide first–class support, there are occasions when the customer simply isn’t pleased with what we have to offer. Or he wants to migrate to a more powerful hosting service, such as a VPS server or even a dedicated server.
That’s why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not happy, you will receive a refund.
24/7 Technical Support
If you manage a hosting company, your technical engineers are very important. That’s the reason why we have cautiously gathered a highly knowledgeable group of technicians, each with many years of training behind his back. With their help, we offer 24x7 support with all our web hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All tickets are responded to in under one hour and our average response time is just 20 minutes!