Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Solution Warranty

  • Our team of techs will do their best to respond to your assistance inquiries in less than 1 hour. If, however, the problem you have come across requires some help from our Admin =Dept,= we will address the ticket to the administrator on shift and will post a comment to notify you.

  • Top quality support service
  • Professional Tech Help And Support Service

  • Our customer help team will be working for you day and night to to respond to all help inquiry tickets that you send to us. We offer customer support for the software that are pre–configured on your hosting server. These include our custom made Web Control Panel, the preferred Operating System along with the server administration panel (in accordance with the VPS type).

  • Intuitive help center
  • An Educational Help Zone

  • A thorough and constantly updated knowledge base is included in our custom–built Web Control Panel. It includes quick tips about how to carry out all of the common website maintenance tasks. The Help zone includes extensive how–to articles and reviews and step by step video guides. You can open the Help zone by clicking the Help or Video buttons in the top right corner of each Control Panel section.